Suspending and Unsuspending Users

You can suspend or unsuspend a user at any time. After you make a change, you can view a change log on the History tab. A user may be suspended automatically if their profile remains inactive for a certain period of time.

Suspending Users

Suspending a user allows you to secure your account and activation if you suspect abuse by a user.

  1. Select Users.

  2. Next to the user you want to suspend, select Edit. The Edit User page opens.

  3. Turn on the Suspend User toggle.

  4. From the Reason for Suspension drop-down, select a reason for suspending the user.

  5. (Optional) If you want to notify the user of their suspension via email, select the Notify User of Suspension toggle.

  6. Select Save User.

    A suspended user's status is shown in their user profile.

    User information page, showing a SUSPENDED status.

Unsuspending Users

You can unsuspend a user if they were suspended by mistake or their situation has been resolved.

  1. On the Edit User page, turn off the Suspend User toggle.

  2. Select Save User.